Responsible Gaming
7p7 believes gambling should always be fun. We provide the tools, information, and support you need to keep it that way — for every player, every session.
Our Commitment to Safe Play
Why responsible gaming sits at the heart of everything 7p7 does
At 7p7, responsible gaming is not a footnote — it is a foundational part of how we operate. We are committed to providing a safe, fair, and controlled environment for all Bangladeshi players who choose to use our platform for entertainment. Gambling, when approached responsibly, is an enjoyable recreational activity. However, we recognise that for some individuals it can develop into a problem that affects their financial wellbeing, personal relationships, and mental health.
This page exists to give you a clear, honest picture of the risks associated with gambling, the tools 7p7 provides to help you stay in control, and the resources available if you or someone you care about needs support. We encourage every 7p7 player to read this page carefully and to revisit it whenever needed.
Our responsible gaming framework covers five core areas: age verification, deposit and loss limits, time-out and self-exclusion, self-assessment, and direct access to support. Each of these is described in detail below.
Your Control Tools
Six features built into 7p7 to help you play within your limits
Set daily, weekly, or monthly caps on how much BDT you can deposit into your account
Take a short break of 24 hours, 7 days, or 30 days — your account is paused instantly
Permanently or temporarily block access to your 7p7 account for 6 months, 1 year, or indefinitely
Limit how much you can lose in a set period to protect your bankroll and your budget
Receive on-screen reminders showing how long you have been playing and how much you have wagered
Mandatory identity checks ensure all 7p7 players are 21 or older before any funds are processed
Deposit & Loss Limits
Keeping your spending predictable and within your personal budget
One of the most effective ways to maintain control of your gambling is to set a firm spending limit before you start. 7p7 allows you to define limits at three different time intervals — daily, weekly, and monthly — for both deposits and losses. Once a limit is set, 7p7 will automatically prevent any transaction that would exceed it for the remainder of that period.
How Deposit Limits Work
- Daily deposit limit — The maximum amount in BDT you can add to your account within any rolling 24-hour window
- Weekly deposit limit — The maximum deposit total across any rolling 7-day period
- Monthly deposit limit — The maximum deposit total across any rolling 30-day period
- Reducing a limit takes effect immediately. Increasing a limit is subject to a 7-day cooling-off period before the higher limit becomes active, giving you time to reconsider.
- Deposit limits apply to all payment methods including bKash, Nagad, Rocket, Upay, and bank transfers.
How Loss Limits Work
- A loss limit caps how much of your deposited funds you can lose within the chosen time period.
- Once your loss limit is reached, you will not be able to place further bets until the period resets or you contact support to adjust the limit.
- Loss limits work across all game types — slots, cricket betting, live casino, and crash games.
To set or adjust limits: Log in to your 7p7 account and navigate to Account Settings → Responsible Gaming. You can also contact our support team at [email protected] and we will apply the limit on your behalf, typically within 2 hours (BST).
Time-Out & Self-Exclusion
Taking a break — short or long — when you need one
Sometimes the best move is to step away entirely. 7p7 offers two distinct levels of account suspension to suit different situations: a time-out for a short planned break, and full self-exclusion for players who need a more serious intervention.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Pending withdrawals will still be processed. You may request a time-out at any time via account settings or by emailing support.
Permanently or temporarily close your account for a minimum of 6 months. Options include 6 months, 1 year, 2 years, 5 years, or indefinite exclusion. Self-exclusion cannot be reversed before the chosen period expires. During exclusion, you will not receive any marketing communications from 7p7.
You can initiate a time-out or self-exclusion via your account settings panel, or by contacting our support team directly via live chat or email. Requests are processed immediately — there is no waiting period before the account block takes effect.
⚠️ Important: Self-exclusion is a serious measure intended to help players who feel they cannot control their gambling behaviour. Once applied, 7p7 is not able to reinstate access before the exclusion period ends, even on request. Please consider this carefully before proceeding.
Self-Assessment
Honest questions to help you understand your relationship with gambling
Gambling problems rarely appear overnight. They usually develop gradually, and many people do not realise there is an issue until the consequences are already serious. The questions below are designed to help you reflect honestly on your gambling habits. If you answer "yes" to two or more of these questions, we strongly encourage you to use one of the tools described on this page or to speak with our support team.
✅ If you answered "no" to all of the above, you appear to be gambling within safe and healthy boundaries. Keep using 7p7's limit tools to maintain this. Review these questions periodically as a healthy habit.
Protecting Young People
Keeping the 7p7 platform safe for adults only
7p7 enforces a strict 21+ age policy with zero exceptions. Every new account registration requires identity verification, and we conduct ongoing checks to confirm that all active players meet the age requirement. Any account found to belong to a person under 21 is closed immediately and any deposits are returned.
If you share a device with younger family members, we strongly recommend taking the following precautions to prevent underage access:
- Set a strong, unique password on your 7p7 account that is not used elsewhere and is not known to anyone under 21 in your household
- Always log out of your 7p7 account after each session, particularly on shared mobile devices
- Enable device-level parental controls on shared smartphones or tablets to block access to gambling platforms
- Never leave your account logged in or your payment credentials (bKash PIN, Nagad PIN) accessible to others
- If you believe a minor has accessed your account, contact 7p7 support immediately at [email protected]
Tips for Responsible Play
Simple habits that keep gambling enjoyable long-term
Responsible gambling is about making informed, deliberate choices every time you play. The following guidelines are recommended by 7p7 to all players, regardless of experience level:
- Set a budget before you start — Decide in advance how much BDT you are prepared to spend in a session and treat it as the cost of entertainment, not an investment.
- Never gamble to recover losses — Chasing losses is one of the most common pathways to problem gambling. If you lose your session budget, stop and try again another day.
- Take regular breaks — Step away from the screen periodically. Use 7p7's reality check reminders to keep track of how long you have been playing.
- Do not gamble under the influence — Avoid placing bets when you are tired, stressed, emotionally distressed, or under the influence of alcohol or medication.
- Keep gambling in proportion — Gambling should be one small part of a balanced lifestyle, not your primary leisure activity or a source of income.
- Understand the games — Each game on 7p7 has a built-in house edge. No strategy guarantees a win. Play for enjoyment, not profit.
- Use limits proactively — Do not wait until you feel out of control to set deposit limits. Setting them at registration is a smart, healthy habit.
Get Help & Support
You are never alone — 7p7 support is available around the clock
If you feel that gambling is having a negative impact on your life or the lives of those around you, please do not hesitate to reach out. The 7p7 responsible gaming team is available 24 hours a day, 7 days a week, and all conversations are treated with complete confidentiality. We will never judge you for seeking help — in fact, we actively encourage it.
Contact 7p7 Support
Our responsible gaming team is available 24/7 via live chat on the platform or by email. We respond to all responsible gaming enquiries within 2 hours (Bangladesh Standard Time, UTC+6).
[email protected]What our support team can do for you: Apply deposit limits immediately, activate a time-out or self-exclusion, close your account, remove you from all marketing lists, and signpost you to additional support resources. All requests are actioned the same day they are received.
Remember: seeking help is a sign of strength, not weakness. Thousands of people successfully manage and overcome gambling problems every year with the right support in place. If you are struggling, the first step is simply reaching out.
Play Smart at 7p7
Responsible gaming keeps the experience fun for everyone. Browse our games, read our FAQ, or log in to manage your account limits today. 21+ only.
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